Customer Service Representative / Inside Sales

Job description

Amacor is seeking a dynamic, detailed orientated CSR/Inside sales Representative.

Located in the West Island close to Highway 40 and Blvd Des Sources.

Amacor provides its clients with full-service garment embellishment that includes Silk-screening, Embroidery, Patches and a host of Digital technologies.


  • Responding promptly to customer inquiries
  • Collaborate with several departments to address client’s needs
  • Ensure to have all required information to process orders
  • Prepare quotes, input information and process orders
  • Order entry into CRM database
  • Keeping records of customer interactions, transactions and comments
  • Assist sales team with administrative duties
  • Follow-up on order status
  • Answer customer inquiries about orders via phone or email


  • High school diploma or equivalent
  • 2 years related work experience preferred
  • Bilingual (fluent French and English both written and verbal)
  • Great communicator in person and via telephone and email
  • Problem solver-Confident
  • Team player as it is a collaborative open environment
  • Must work well under pressure in a fast-paced environment
  • Ability to prioritize many tasks
  • Computer skills: Excel-Outlook-Word
Job Type: Full Time

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